Frequently Asked Questions
- Who should meet with our company?
- Why should you tell us your target budget?
- What is the "best price"?
- What should you ask the contractor?
- What should you ask the contractor's references?
- What should be included in your contract?
What should you ask the contractor?
Professional Standards
- May I see your PA Home Improvement Contractor Registration?
- What professional organizations are you a member of?
- What type of insurance do you carry? How much?
- Will you obtain the necessary permits and inspections?
- What do you do if some part of the work does not pass inspection?
Experience
- How long have you been in business?
- What types of work do you generally focus on?
- How much experience do you have working with my type of project?
- How much of this project will be done with specialty contractors?
- Who are your specialty contractors and suppliers? How often do you work with them?
- What is your first impression of this project? Do you have any suggestions?
- Outline the steps, in order, that must be done for this job.
Reputation
- In my research, I have found that you are generally regarded as a contractor who ___________________________ (finishes on time, uses the best trades people, completes projects under budget, etc.). Is this accurate?
- What percentage of your business is repeat or referral?
- Have you ever had complaints about the quality of your work or that of your specialty contractors? How did you respond?
- Can I get in touch with you in the evening and on weekends?
Pricing
- How will the price be affected by weather delays or scheduling problems?
- Are there any ways to reduce cost, but maintain quality in this project?
- How will you ensure that the project finishes on time?
- How many projects do you work on at one time?
- May I purchase the materials if I can save money on the project?
- Do you have any problem with me doing the ______________ (paint, trim, flooring, etc.)?
- Is your final contract price an estimate or a firm price?
- What does your warranty cover? For how long?
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