Frequently Asked Questions

  1. Who should meet with our company?
  2. Why should you tell us your target budget?
  3. What is the "best price"?
  4. What should you ask the contractor?
  5. What should you ask the contractor's references?
  6. What should be included in your contract?

What should be included in your contract?

  • Contractor and Customer name, address and telephone number
  • PA Home Improvement Contractor Registration Number
  • Complies with building codes and quality standards
  • Franklin County Builders Association Contractor Quality Commitment Program
  • Written description of work, materials and specifications (reasonably detailed)
  • Clean-up provisions
  • Work NOT included or performed by owner / “others”
  • Names, addresses and telephone numbers of all specialty contractors
  • Change order provisions (concealed conditions, added work)
  • Warranty period
  • Liability and Workman’s Compensation (if has employees) Insurance
  • Dispute resolution
  • Work schedule with times (total or start & completion)
  • Payment schedule
    • Total cost of project
    • 10-20% down payment
    • Draw payments tied to specific events
    • Allowances not too low
  • Public access toll-free number for state Attorney General’s Office
  • 72 Hour Right of Rescission if signed in customer’s home
  • Signed and dated by contractor and owner(s)

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